Being a great manager is about much more than running a business. Many people who can competently and successfully run a business struggle to lead a team, manage people and get the most out of others.
But being a great manager is key if you want to improve your business, inspire others, and get the most out of the people that work for, and with, you. While skills like marketing and accounting can make you a great businessperson, it’s a totally different skill set that will make you a great manager. Here’s a look at some of the skills that all the best people managers have.
Communication
Communication is a crucial skill for anyone looking to lead a team, whether that team consists of one person, or a hundred. Being a good communicator helps you to avoid mistakes and confusion, inspire others, and create a positive, productive, and happy workplace. The good news is, you can take a course that helps you to learn effective leadership skills such as communication, and often one of the best ways to become a better communicator is to practice.
Listening
Often, it’s the managers that listen more than they speak that have the most engaged and motivated workforce. Listening is an incredibly important skill that helps you to manage your team efficiently and provide the best possible service to your customers and clients. Listening to people also helps you to be empathetic and supportive and gives you a chance to treat people as individuals, taking their needs and skills into account, instead of treating everyone the same.
Organization and Time Management
Organization and time management are key skills for small and large businesses alike. Things like lists, and productivity apps and tools can help you with these skills.
The Ability to Delegate
Running a business is hard, and while in many ways, hiring staff makes things easier, being able to delegate is crucial. If you can’t delegate efficiently, you are only making things harder for yourself. But being able to delegate isn’t just about assigning tasks to employees. A good delegator understands their team’s strengths and weaknesses and is able to delegate the right tasks to the right people, either to get a job done well or to help a team member to develop and grow.
Decision Making and Problem-Solving
Managers make decisions about their business daily, and unfortunately, not all of these decisions are easy to make. There are often problems, or conflicts to deal with, and decisions aren’t always straightforward. The best managers are able to quickly work through problems and weigh up the pros and cons to help them to make decisions.
The Ability to Inspire Others
The best managers are good at their jobs, but they are also able to get the best out of the people around them, inspiring them to greatness, both in terms of their personal development, and how they influence the business.
Not everyone is a great manager. But there are plenty of things that you can do to improve your skills. Taking courses, learning more about different management styles, and asking your team for honest feedback can all be great ways to develop your key skills and become a better manager.