If you chose to use Sitelock on your hosting provider’s recommendation and feel stuck now, this article will help you in picking the best Sitelock alternative and break free of the current service.
Sitelock has been transforming into a disaster with every passing day. There has been a significant increase in the search for Sitelock security alternatives over the years.
We studied Sitelock’s customer reviews available on top reviewing platforms as well as independent review posts on social media to reason the downfall of Sitelock.
And here are our findings.
Reasons behind Sitelock’s bad reputation
Although Sitelock promises moons and stars on its official page, the reality depicts a different tale. Sitelock has been bragging about its excellent security and customer support and failing consistently to deliver. Which consequently landed it on customers’ bad books.
You can see it from the following Sitelock reviews:
Sitelock reviews mostly contain rants about bad experiences. Mentioning each review separately would have been a herculean task. This is why we have narrowed down the list of reasons for Sitelock security failure into three factors on the basis of recurring problems.
1. False Assurances
Sitelock is known for making empty promises. Customers have complained about waiting for more than two months for malware cleanups only to get reinfected later on. The customer support team of Sitelock thrives on giving false assurances. We have come across a number of reviews where customers were given false assurances related to their queries.
2. Bad customer support
The most important part of any security service is its customer support. If your security solution fails in customer support, the reputation of your security solution will surely go downhill. The same happened to the Sitelock. It is clear from the above reviews that they have rubbish customer service.
3. Binding policies
Another major disadvantage of Sitelock security is its lack of upfront policies. For example, according to customers, it is not possible to unsubscribe from Sitelock until the subscription period is over. Also, it is impossible to interpret the vague policies of usage, prices, and limits. Some customers have also complained about money getting deducted without cleaning the malware.
Sitelock’s documentation and base policies have nothing on canceling a subscription. Unfortunately, the only thing you can do is wait for their response or wait for the subscription period to be over to cancel the Sitelock subscription and then uninstall Sitelock.
This review makes it clear that Sitelock has a number of broken promises to answer for. No wonder people are looking for a Sitelock alternative.
What is the Sitelock alternative?
You must have experienced at least one or all of the above-mentioned reasons. If yes, then the only best option is to switch your Sitelock security for a better one.
There are several options to choose from but you do not want to suffer again as you did with Sitelock, do you? Choosing a bad security solution is as vulnerable as opting for no security solution.
In that case, our best pick for you is Astra security. It has everything your website can ask for and so much more. With thousands of installations and excellent reviews, Astra is leading as the best Sitelock alternative.
Astra security excels in each area that made Sitelock non-reliable. The 24*7 customer support and flexible policies are Astra’s best features. Apart from that, the vast area they cover is commendable.
A brief look into the features of Astra Security
Apart from excellent customer support and flexible policies, Astra has a lot more to offer. Let’s take a look. It offers:
- 24*7 real-time website monitoring firewall
- On-demand malware scanner
- One-click malware removal
- Immediate malware cleanup by experts
and other features like:
- IP and country blocking
- Brute-force protection
- Bad bot protection
- Threat Analytics
- Attacker Profiling
- Blacklist monitoring
- Spam Blocking
- Protection from 100+ flaws
- Login Alerts
- Protection against XSS, SQLi, CSRF, etc.
- Security audits for website
With this section, we are nearly at the end of this article. It is clear from the above sub-topics that Sitelock is not a reliable security solution. And if you are still using it, unsubscribe it! Your website does not need security solutions like Sitelock, it needs a one-stop security solution such as Astra security. They have no hidden cost. Their excellent and ever-evolving AI features are what make them robust and reliable. To know more about the pricing and plans of Astra security, visit their official website.